Privacy Policy

Last Updated: April 2025

1. INTRODUCTION

This Privacy Policy outlines how CSC COMERCIAL LLC, doing business as RELLIV (“RELLIV,” “we,” “us,” or “our”), collects, uses, stores, and protects your personal information when you visit our website (the “Site”) or interact with our content, services, and products.

By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

2. INFORMATION WE COLLECT

We collect two types of information:

  1. a) Personal Information You Provide Voluntarily

When you interact with us (e.g., make a purchase, subscribe to our emails, or fill out a form), we may collect:

  • Name

  • Email address

  • Mailing address

  • Payment details (processed securely via third-party providers)

  • Other information you voluntarily share

  1. b) Automatically Collected Information

When you browse the Site, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking technologies

This helps us understand usage patterns, improve performance, and tailor your experience.

3. HOW WE USE YOUR INFORMATION

We may use the information collected to:

  • Process orders and transactions

  • Provide customer support

  • Send transactional or promotional emails

  • Improve our Site and product offerings

  • Show you relevant ads on platforms like Facebook and Google

  • Comply with legal obligations

We may share your information with trusted third-party providers (such as payment processors, email services, or analytics platforms) solely to help us operate our business. We never sell your data.

4. COOKIES, GOOGLE & FACEBOOK

We use cookies to enhance user experience. We also use:

  • Google Analytics (including Demographics and Remarketing)

  • Facebook Pixel for advertising and conversion tracking

By using our Site, you consent to the use of these tools. You can manage or disable cookies in your browser settings.

5. YOUR RIGHTS

  1. a) For U.S. Residents (CCPA)

If you are a resident of California, you have the right to:

  • Request access to your data

  • Request deletion of your data

  • Opt-out of the sale of personal data (we do not sell data)

To exercise these rights, contact us at: contact@relliv.com

  1. b) For EU Residents (GDPR)

If you are located in the European Union, you have rights to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent

  • File a complaint with your local data protection authority

You can exercise these rights by contacting us.

6. CHILDREN’S PRIVACY

Our Site is not intended for children under 13 years old, and we do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

7. DATA SECURITY

We store your information on secure servers and use industry-standard measures to protect it. Access is restricted to authorized personnel and service providers.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute protection, but we do our best to safeguard your data.

8. EMAIL COMMUNICATION & UNSUBSCRIBE

If you opt in to receive emails from us, you may receive:

  • Order confirmations

  • Shipping updates

  • Promotions and product news

  • Health tips and educational content

You may unsubscribe at any time by clicking the link in our emails or contacting us at contact@relliv.com.

9. CONTACT US

If you have any questions about this Privacy Policy or wish to make a request related to your data, please contact us:

📧 Email: contact@relliv.com

Copyright © 2025 Relliv. All Rights Reserved